Field Guide · Craft skills

Build a workflow

Turn one-off chats into a repeatable process your future self can trust.

From chat to workflow

A workflow is a prompt plus a place, a check, and a handoff. One-off chats die in history. Workflows survive Tuesdays.

  1. Trigger - when do you start? (new ticket, weekly report, first draft)
  2. Inputs - what must be pasted or linked? What must never be pasted?
  3. Steps - draft, critique, revise, verify
  4. Output home - where the result lives
  5. Owner - who signs off

Keep it small

If your workflow needs a wiki to explain, it is too big. Aim for a half-page checklist you will actually use.

Example: client status email

  • Trigger: Friday 2pm or end of a milestone
  • Inputs: redacted bullet notes (no ticket dumps)
  • Steps: outline without AI, ask model for clarity pass, human verify dates/names, send
  • Output home: email draft folder or CRM note
  • Owner: the person whose name is on the send

Anti-patterns

  • A mega-prompt that tries to do every job
  • No owner (the model “owns” it)
  • Saving secrets inside the reusable template
  • Skipping verify because “we did this last week”

Practice

Write one workflow card for a recurring task this week. Run it once. Edit the card after reality punches it.

See also